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Error while decoding pictures

Posted:
Sat Nov 13, 2004 7:33 am
by pwe999
Today I updated my registered shareware version of cam2pc-to version 4.4.4. Bu now I cant open many pictures because I got the error message "error while decoding file XY" (in german "Fehler beim decodieren der Bild-Datei XY").
The windows XP viewer is able to display this pictures and the previous version of cam2pc was able to.
What shall I do to open this pictures with cam2pc again? [/b]
Error while decoding

Posted:
Mon Jan 03, 2005 3:35 am
by Rangi
I too have just registered my trial version of cam2pc and I am now getting "Error while decoding imagefile [filename].jpg"
This seems to only happen to certain files (although I can't determine what's different about them), and does not occur when logged in as the administrator, only when logged in as a user.
Trolling through the forums I see other users are having this problem with other files types, and have posted over a year ago.
Any answers?
[/i]

Posted:
Wed Jan 05, 2005 8:48 am
by nabocorp
Hello,
for any image decoding issue please send me samples to info at nabocorp dot com.
Regards,
nabocorp
Error while decoding

Posted:
Wed Jan 19, 2005 11:41 am
by Rangi
Dear Nabocorp
I've sent you sample files and a detailed list of actions and history as requested. Can you tell me any more about this problem?
Thanks
Error while decoding

Posted:
Fri Jan 28, 2005 10:57 am
by Rangi
Dear Nabocorp
What's going on with this problem. Now I cannot even open any files that have been through cam2pc with any other apps.
Can you please tell me if you have at least thought about this problem since I posted? I WAS going to tell all my digital camera using buddies how good your software is, but if there's no support, what's the point?

Posted:
Fri Jan 28, 2005 11:46 am
by nabocorp
Hello,
sorry I had very little time for cam2pc lately. I will try to look at this over the week-end.
Regards,
nabocorp