problem with downloads of MOV-files from my new camera

Hello to all,
today my new digi-cam arrived.
Canon SX 20 IS.
It's a wonderful camera. :D
When I take a movie in (16:9 format in HD quality) it will not be downloaded by Cam2Pc. Its a normal MOV-file. :(
What did I wrong? What is wrong with Cam2Pc?
Need help.
Thanks in advance
Rainer
today my new digi-cam arrived.
Canon SX 20 IS.
It's a wonderful camera. :D
When I take a movie in (16:9 format in HD quality) it will not be downloaded by Cam2Pc. Its a normal MOV-file. :(
What did I wrong? What is wrong with Cam2Pc?
Need help.
Thanks in advance
Rainer