Software execption - THM file?

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Software execption - THM file?

Postby rabower » Sat Aug 18, 2007 4:07 pm

I find that the CAM2PC image downloader consistently crashes whenever I have AVI movies to download. The failure is

cam2pc: cam2pc.exe: Application Error
The exception unknown software exception (0xc000000d) occurred in the application location 0x00692391.

This seems to be related to the "THM" file that is created along with the AVI file (at least, the crash doesn't happen if I eliminate the THM file before downloading). The camera is a Canon PowerShot Pro1, and I'm using a registered copy of cam2pc version 4.6.0.

I'll be glad to supply more info and/or test files if that helps.

Thanks,
Dick Bower
rabower
 
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Joined: Sat Aug 18, 2007 1:20 pm

Postby nabocorp » Wed Sep 05, 2007 10:21 am

Hello,

please send any support request directly to info at nabocorp dot com.

Regards,
nabocorp
nabocorp
Site Admin
 
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